A Journey of Gratitude and Growth: Reflecting on Retirement
Making the decision to retire is never an easy one, especially when you love what you do and have had the privilege of working with such wonderful, thoughtful clients and colleagues. It’s a bittersweet moment, but one that comes with great appreciation for the experiences along the way.
I’ve always considered myself a people person, and I have been truly fortunate in my career. Almost 18 years ago, Beth Rafferty gave me the opportunity to join IBB Design Group, and for that, I will be forever grateful. I’ve had the pleasure of working with and for such a graceful, brilliant woman, and I’ve been privileged to be a part of the incredible company she has built.
Before joining IBB Design, I had extensive experience managing stores and even owning one in Houston, which allowed me to work with clients and employees from all walks of life. This background in managing merchandising turned out to be invaluable when I transitioned to IBB Design. I quickly learned that understanding your clients—getting to know their backgrounds, families, work, and personal preferences—is essential in helping them make the right decisions. The trust we build with our clients is the foundation of our success.
Over the years, I have been fortunate to work with many lovely clients, and I’ve made lifelong friendships that I treasure deeply. One of the most important lessons I’ve learned along the way is that accountability, paired with professionalism, leaves a lasting impression. It’s something clients don’t forget.
Another valuable lesson comes from the timeless saying, “The customer is always right.” When we approach each interaction with respect, understanding, and empathy, everything falls into place. Respect truly is the best policy, and it’s something that has guided me throughout my career.
As I close this chapter, I look back with immense gratitude for the people I’ve met and the experiences I’ve had. It’s been an incredible journey, and I’ll carry these lessons with me always.