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RETURNS

You may return items within 14 days of delivery. There will be a 25% restocking fee and return shipping fees apply. Contact orders@ibbdesign.com for details.

SHIPPING

Standard shipping charges are based on the freight weight of the merchandise shipped to each address. We only offer shipping to the 48 contiguous states in the U.S. Items are shipped via FedEx. We do not offer international shipping at this time. Click here to view the complete IBB Shipping Policy.

LOCAL PICKUP

Buy online and pickup in store! In-store pickup is available during store hours, Monday through Friday, 10:00 am – 5:00 pm CST, and Saturday, 10:00 am – 6:00 pm CST. An email will be sent when your order is ready for pickup. If you prefer to meet us curbside for pickup, please call or email us to make arrangements to do so. All local pickups will be at the store docks around the back of the store for easy loading.

For complete shipping policy, please visit: shipping policy.